Infrastructure Lifecycle Management

One lifecycle – from construction to deconstruction

KENEXOS® digitally maps the entire lifecycle of buildings and industrial plants: from project and construction management through handover and operation to modernization and deconstruction – seamlessly connected by four interlocking modules.

Project & construction managementHandover / operationEnterprise Asset ManagementComputer Aided Facility ManagementEnergy managementModernizationDeconstruction

Infrastructure Lifecycle Management

The KENEXOS® Platform and Its Modules

The modules can be combined individually. Each module contains its own functions – optimized for the respective application.

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Core functions

All Functions of the Platform

All modules build on a shared functional foundation – available across the entire platform.

Project Management

Centralized creation, monitoring and control of all projects – including tickets, plans, project teams, milestones, budgets and schedules.

Your benefit: You maintain a complete overview at all times, avoid delays and optimize resource and cost control.

Object Management

Manage all objects – sites, facilities or structures – with all relevant master data, documents and processes.

Your benefit: You create transparency across your infrastructure, reduce sources of error and accelerate operations.

Plan Structures

Define hierarchical plan or structure models (e.g. building or facility hierarchies) to logically map your objects and data.

Your benefit: You organize your plans logically, create linkages and accelerate analysis and documentation.

Task and Ticket Management

Track tasks and faults from capture through to completion, including prioritization, escalation and history.

Your benefit: You respond faster, increase service quality and prevent unresolved tasks in daily operations.

Help and Service Desk

A modular service portal for end users or customers with incident, problem and service request handling.

Your benefit: You relieve your support teams, increase customer satisfaction and reduce processing times and costs.

User Management

Manage user accounts centrally – including profiles, groups, authentication and user status.

Your benefit: You secure your platform efficiently, control access and minimize administrative effort.

Roles and Permissions

Define differentiated roles and access rights to selectively grant or restrict data and functionality.

Your benefit: You ensure compliance, protect sensitive data and make sure everyone sees only what is relevant.

Multilingual Support

Make the platform interface available in multiple languages – for cross-location, multilingual work.

Your benefit: You enable global collaboration without language barriers and increase acceptance among international teams.

Custom Forms and Checklists

Flexibly create your own digital forms or checklists for inspections, audits or processes – including logic.

Your benefit: You tailor the platform precisely to your processes and ensure consistent data capture.

Comment and Chat Function

Context-related, direct communication within the platform – on objects, tasks or tickets.

Your benefit: You foster collaboration, reduce email chaos and keep everyone up to date.

Photo Documentation

Capture, link and annotate photos directly on site – including object or ticket references and version history.

Your benefit: You increase the transparency of your processes and create traceable documentation.

Reports and Analytics

Generate custom reports and dashboards based on your data – with freely selectable metrics, visualizations and export.

Your benefit: You gain decision-relevant insights and manage your business on a data-driven basis.

Offline-Capable Mobile App

Work on the go even without an internet connection – tasks, tickets and object data sync once a connection is available.

Your benefit: You ensure maximum flexibility in the field and avoid data gaps.

Audit-Proof Storage

Secure all actions and changes with an immutable audit trail and legally compliant long-term storage.

Your benefit: You meet compliance requirements, create reliable evidence and minimize legal risks.

Geolocation of Tickets and Objects

Link tickets and objects with location data, visualize them on maps and optimize deployments geographically.

Your benefit: You reduce response and travel times and increase service quality through location transparency.

Business Partner Portal

Portal access for external partners or suppliers – including visibility into tickets, documents or status.

Your benefit: You integrate partners seamlessly and accelerate collaboration across system boundaries.

Approval Workflows

Automate approval processes with multi-level workflows, escalations and digital signatures.

Your benefit: You accelerate decisions, avoid manual errors and increase traceability.

AI-Supported Ticket Capture

Artificial intelligence for voice capture, automatic classification, prioritization and assignment of tickets.

Your benefit: You reduce response time, relieve service teams and increase efficiency through automation.

ERP Integration

Integration with existing ERP systems (e.g. SAP or Microsoft) for data and process synchronization.

Your benefit: You eliminate media discontinuities, increase data quality and create seamless end-to-end processes.

Connectivity

KENEXOS® – Your Connectivity Platform

Connect your IT systems with your team, your customers and your partners.

KENEXOS® connectivity platform: connecting IT systems, team, customers and partners

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